Please Note: This is the returns information for orders placed using Odd Muse Dubai.


If your item is not suitable, you are able to return within 14 days of receiving your order. Returns are not free, we advise all customers to use a tracked service. We can not accept returns that are lost, if customers use a tracked service they are insured with the specific courier.

Returns will not be accepted if the item is worn, or showing signs of wear. All orders are intact with a do not remove tag, that makes the item ineligible for a return if removed. Branded tags must also be intact. If you are returning a faulty item, we please ask that you notify us by email before returning so we can resolve the issue together.
Please contact should you need anymore assistance.

Items bought in sale or outlet are not eligible for a return OR exchange, only credit note.

Exchanges are accepted up to 14 days for full-priced items but like returns, they are not free.

You can download a full-price returns form here: